Question 1

Rates

Accepted Answer

Unfortunately, insurance does not typically cover couples therapy. Most clients use their health savings accounts and, of course, I accept
all major credit cards as forms of payment.

Question 2

Insurance

Accepted Answer

I accept insurance for individual therapy sessions, making it easier for clients to use their in‑network benefits. Because most insurance providers do not cover couples counseling, all couples sessions are offered as private pay, which can be paid by credit/debit card, out‑of‑network benefits, or a Health Savings Account (HSA/FSA). For couples who wish to seek reimbursement on their own, I’m happy to provide a monthly superbill that you can submit to your insurance company; reimbursement is not guaranteed, but many clients find this option helpful. This approach allows us to focus fully on the relationship without the limitations of insurance‑driven requirements.

Providers:
Aetna
Ascension (SmartHealth)
Carelon Behavioral Health
Cigna and Evernorth
Quest Behavioral Health
More providers coming soon...

Check to see if you're in network and get a price estimate by clicking here.

Question 3

Telehealth (counseling via streaming video)

Accepted Answer

Telehealth allows you to meet with me from anywhere in Texas through a secure, HIPAA‑compliant video platform, and I’m fully certified in providing telehealth services. You receive the same level of care as in‑person therapy with added flexibility, privacy, and convenience. All you need is a quiet space and a reliable internet connection. Many clients find that telehealth makes it easier to stay consistent with therapy and integrate support into their real lives.

Question 4

Do you offer in‑person sessions or only telehealth

Accepted Answer

I don’t maintain a physical office because my practice is fully dedicated to telehealth. This allows me to serve clients anywhere in Texas with greater flexibility, lower overhead, and more accessible scheduling options. It also means you can meet from the comfort and privacy of your own space without the stress of travel, parking, or time away from work or family.

Question 5

Why are new couples required to have a free 15-minute video consultation?

Accepted Answer

Telehealth is effective for many couples, but it isn’t the right fit for every relationship or every situation. When there is high conflict, ongoing volatility, or communication that becomes unmanageable over video, in‑person therapy can offer a level of containment and structure that’s harder to create online. Telehealth may also be inappropriate when there are concerns about privacy, emotional or physical safety, or when one partner doesn’t have access to a confidential space.
This is why I require a free 15‑minute consultation for all new couples. It gives us a chance to talk through your goals, understand your dynamic, and determine together whether telehealth is the right path for your relationship. If it isn’t, I’ll help you explore alternatives or connect you with resources that support your safety and wellbeing.

Question 6

Cancellation Policy

Accepted Answer

As stated in the informed consent document:

A scheduled appointment is a mutual commitment. If you have an appointment scheduled our office requires payment for the time that has been reserved or you. If you must cancel or reschedule, for any reason, you agree to notify our office at least twenty-four hours (not just the day before but 24 hours) prior to the scheduled appointment. If you do not notify us at least twenty-four hours in advance, you agree to pay for your counselor’s time (a full session fee based on the type of service you scheduled) for the missed appointment.

Question 7

Texas Behavioral Health Executive Council

Accepted Answer

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Texas Behavioral Health Executive Council
333 Guadalupe St., Ste. 3-900Austin, Texas 78701Main Line: (512) 305-7700Complaint Hotline: 1-800-821-3205
Website: www.bhec.texas.gov